Frequently Asked Questions on PartsReadyOnline

SUBCATEGORY VIEW (A-Z):

Agitators
Agitator assembly, agitator repair kit, agitator cap, agitator dispenser, fabric softner dispenser, agitator coupling, filter-flo-filter, agitator stud, agitator seal

Boards
Washing machine control board, motor control board, electronic board, electronic circuit board, washer motherboard, washing machine motherboard fuse

Panels
Electric dryer control panel, front load dryer control panel, dryer panel with knobs, electronic control panel

Doors
Dryer door assebly, dryer door latch kit, dryer door hinge, dryer door handle, electric dryer door gasket, dryer door seal, dryer door spring, dryer door sensor

Timers
Defrost timer, defrost control, refrigerator timer switch, timer auto defrost, refrigerator timer delay module, timer delay dispenser board

Shelves
Wire shelf, door shelf, end cap, clear crisper, plastic snack drawer, refrigerator door compartment, spillproof glass shelf, crisper drawer cover

Pumps
Water pump replacement, water pump for washer, Kenmore water pump, pumping water out of the washing machine

Heaters
Whirlpool dryer heating element, electric dryer heating element, heating element for dryer, oven heating element

Endcaps
Washer console end cap, dryer control panel plastic cap, plastic sides for washer-dryer control panels, control panel sides.

Dispensers
Washer fabric softener dispenser, liquid detergent dispenser for a washer, fabric softener dispenser cup for an agitator, ice dispenser for refrigerator.

Hoses
Washer hoses, discharge hoses, tub to pump hoses, water hoses, vacuum hoses, rubber hoses.

Knobs
Washer knobs, handles, dryer knobs, switches, Whirlpool dryer knobs, Frigidaire washer knob, knobs on the washing machine panel, on off switches

Thermostats
Clothes dryer thermostat, fuse, thermal fuse, Admiral dryer thermostat, hi-temp thermostat, dryer resistor

Switches
Water pressure switch, timer, push-to-start switch, temperature switch

Materials
Wood, lumber, gravel, lumber refuse, bricks, panels, stainless steel

Motors
Motors, dryer motors, washer motor, motor assembly, Whirlpool motor, washer motor repair, motor coupler, motor replacement, motor wiring diagram.

Belts
Dryer drum belt, drive belt, washer belt, motor belt, appliance belt, Whirlpool dryer belt, Kenmore washer belt

Lint
Lint screen, lint filter, dryer lint trap

Miscellaneous
Other parts that do not have a category of their own. Stroller parts, baby furniture parts, giftware, home accessories, etc.

Sensors
Lid switch, inline water temperature sensor, door sensor

Springs
Washer spring, dryer spring, door spring, spring kit, washer tub spring, washer base spring, long springs.

Tub
Washer tub, outer tub, washer tub gasket, tub seal, washer splash guard, tub ring.

Bassinets
Bassinet pad, cradle screw, bassinet ruffle, bassinet cover

Printers
Printer ink, printer cartridge, printer paper, printer paper tray

Pets
Pet gifts, cat lover dish, cat collectibles, dog lovers, dog decorative dish

Strollers
Stroller child tray, adult tray, stroller seat cover, stroller safety strap

Makeup
Cosmetics, make-up, beauty products

Clothes
Women clothes, men clothing, kids clothes, robes, shorts, dresses

Blades
Fan blades, propellers, motor blades

Toys

Bikes

Engines

Fans
Pedestal fans, desk fans, oscillating, height-asjustable, tilt-back, warehouse fans

Dollar
dollar items

Looking for

Q: What kind of parts do you sell?
-A: We sell all sorts of parts: appliance parts, vacuum parts, furniture parts, electronic parts, electrical parts, auto parts, and parts for anything you may need around the house, garden, or in your business.

Q: Are your parts used or new?
-A: Used unless otherwise indicated (refurbished, new out of original packaging, etc).

Q: How do I look up a part on your website?
-A: If you can see part number on your old part, enter it in the Search box. You can also search by typing the model number or part name, for example, water pump. You can also find parts by choosing a category.

Q: Can you tell me what part I need to fix my machine if I describe the problem to you?
-A: Absolutely not. We do not give advice on any repairs. Please consult a certified technician.

Q: I am looking for a specific part but I can't find it on your website. Can you help me find it?
-A: If you know the part name, try various combinations of the name in the Search box. For example, Kenmore water pump or water pump 8765234. If we do not have the part you are looking for on the website, we may have it in processing. We add parts daily. Simply fill out Parts request form and we will prioritize the processing of that part if we have it.

Q: How do I order?
-A: You can order on our website: find the part you need, read Terms and Conditions, submit Waiver form, choose shipping option in the drop down menu, and click Add do Cart Button. Then enter your credit card information through Paypal shopping card. Or you can order over the phone but you must first find the part you need, read Terms and Conditions, and submit Waiver form. Orders submitted via mail or email will not be accepted.

Q: When can I call to place my order?
-A: Monday through Friday 8 AM to 5 PM Central Time. You can order online 24 hours 7 days a week.

Q: How can I pay for the part?
-A: Credit card only. Visa, Master, Discover, and American Express.

Q: Do you deliver?
-A: No, we do not deliver parts.

Q: How much is shipping?
-A: Shipping is flat fee standard $7.99 and expedited $24.99 on small to medium sized parts. Shipping rates vary on heavy or oversized parts.

Q: How will I know if a part is oversized or extra heavy part?
-A: We will note it in the Part Specifications field on the details page.

Q: Do you offer combined shipping?
-A: Yes, we do. Please email us a request for combined shipping. Provide number of units and parts you wish to purchase.

Q: How soon will you package and ship?
-A: As soon as possible, usually within 24 hours.

Q: When should I expect my part to arrive?
-A: Refer to the carrier's shipping option description.

Q: What do I do if my part is taking longer than expected?
-A: First, check your payment status. Contact us or your credit card provider to see if the payment went through successfully. If we shipped the part to you and tracking number was issued to us, we will provide you with that number so you can see the status of your package while in transit. If tracking number was not issued, please allow maximum quoted time frame for the shipping option you chose. Remember, that shipping is quoted in business days.

Q: Do you offer insurance on shipping?
-A: No, we do not. If you wish to add insurance through the carrier to your shipping, contact us for rates.

Q: Do you offer warranty on your parts?
-A: No, we do not offer warranty. We sell used parts and all our parts come from perfectly working units.

Q: How do you know your parts are in working order?
-A: We extensively test all our parts on units while they are assembled.

Q: Do you accept returns?
-A: No, we do not. No exceptions will be made.

Q: What is the refund policy?
-A: We do NOT issue refunds. No exceptions will be made.

Q: What can I do if I have a complaint?
-A: Please submit all complaints or suggestions by mail. Describe your complaint in detail, include your name, return address, date of the incident, Part Web Id, technical issues, etc.